When you call the POWER Line, a compassionate expert will answer. Our Intake Specialists can talk to you about the treatment and support services that are available for your unique needs, answer questions you have about addiction, and even put you in touch with other community organizations that can help.
This is the first step to getting help. When you call, you will speak with a trained and compassionate intake staff who will complete the screening process over the phone and discuss possible treatment options, including any of POWER’s services.
Based on the screening interview, our intake staff may then schedule an appointment for an assessment to determine the right level of care for you. Let our staff know if you prefer an in-home assessment.
After a comprehensive assessment, our skilled and caring staff will refer you to treatment that addresses your needs.
Transition to Care
Once our staff refers you to treatment, whether you select POWER or another option, we will work on your behalf to ensure a smooth transition to care.
If you are concerned about someone else’s substance use, our Intake Specialists can answer your questions and offer support. You may also provide contact information for a loved one, and POWER will reach out to offer a screening. All drug and alcohol services are voluntary.
Walk-in assessments are available on Tuesdays at the POWER office at 907 West Street, Second Floor, Pittsburgh 15221.
They will operate on a first come, first served basis, with an appointment at 9:30 am, 12 pm, and 3 pm. We will take up to the first 5 people who present to the office for walk-ins each day. The office opens at 8:30 am.
POWER staff are taking steps to ensure the safety of the client and staff member, including:
- Requiring masks for staff and clients at all times.
- Taking client’s temperature with forehead scanning thermometer.
- Cleaning all surfaces and equipment before and after appointments.
- Maintaining as much physical distance as possible.